We do our best to offer all our guests the services and facilities to make their stay a memorable one.
Nestled in the heart of Shanghai Disneyland Resort at 360 Shendi W Rd, Pudong, Shanghai, China, 200122, the Toy Story Hotel – 玩具總動員酒店 offers a whimsical and immersive experience inspired by the beloved Pixar animated film series, Toy Story. This family-friendly hotel is designed to make guests feel as though they’ve stepped into the playful world of Woody, Buzz Lightyear, and their toy friends. Beyond its enchanting theme and vibrant decor, the hotel provides a comprehensive array of services tailored to ensure a magical, comfortable, and memorable stay for visitors of all ages. From personalized guest care to convenient amenities, the Toy Story Hotel goes above and beyond to cater to the needs of families, couples, and solo travelers exploring the wonders of Shanghai Disneyland.
One of the standout services at Toy Story Hotel is its seamless integration with the Shanghai Disneyland Resort. Guests are offered priority access to the park through dedicated transportation options, including complimentary shuttle buses that run frequently between the hotel and the theme park. This ensures that families can maximize their time enjoying the attractions without the hassle of long commutes or parking concerns. Additionally, the hotel provides early park entry privileges on select days, allowing guests to experience popular rides and meet beloved Disney characters before the general public, creating cherished memories with minimal wait times.
The hotel’s commitment to guest convenience is evident in its array of on-site dining options, which cater to a variety of tastes and dietary needs. The Sunnyside Cafe, inspired by the daycare center from Toy Story 3, offers a delightful buffet experience with international and local Chinese cuisine, ensuring that even the pickiest eaters find something to enjoy. For quick bites or snacks, the Toy Box Cafe provides grab-and-go options, perfect for families on the move. The hotel also offers in-room dining services for those who prefer to relax in the comfort of their themed accommodations after a long day at the park. Special dietary requests, including vegetarian, gluten-free, and child-friendly meals, are accommodated with care, reflecting the hotel’s dedication to inclusivity.
For families traveling with young children, Toy Story Hotel provides an exceptional range of kid-centric services designed to make every moment stress-free and fun. The hotel features the Play Room, a supervised indoor play area where children can engage in creative activities, games, and storytelling sessions inspired by the Toy Story universe. Babysitting services are also available upon request, allowing parents to enjoy a quiet evening or explore the resort while their little ones are in safe hands. Additionally, the hotel offers stroller rentals, cribs, and other baby essentials to ensure that families have everything they need without the burden of overpacking.
Beyond family-focused amenities, Toy Story Hotel also prioritizes relaxation and recreation for all guests. The outdoor Rex’s Racers play area, themed after the iconic T-Rex character, provides a space for children to burn off energy while parents unwind nearby. For those seeking a quieter retreat, the hotel’s beautifully landscaped courtyard, inspired by Andy’s backyard, offers a serene environment to relax with a book or simply soak in the playful atmosphere. Guests can also take advantage of the hotel’s fitness center, equipped with modern exercise machines, ensuring that wellness routines are not disrupted during their vacation.
The concierge services at Toy Story Hotel are another highlight, offering personalized assistance to enhance every guest’s stay. Whether it’s securing FastPass tickets for Shanghai Disneyland attractions, arranging transportation to nearby Shanghai landmarks, or providing recommendations for local dining and shopping, the multilingual staff is always ready to assist with a warm smile. The hotel also offers luggage storage, express check-in and check-out, and currency exchange services, ensuring that logistical needs are met with efficiency and ease.
For guests looking to bring a piece of the magic home, the Lotso Shop within the hotel offers an extensive selection of Toy Story-themed merchandise, including exclusive collectibles, apparel, and toys. This on-site shopping experience eliminates the need to carry purchases around the park, as items can be delivered directly to guest rooms or held for pickup at checkout.
Accessibility is a core focus of the services provided at Toy Story Hotel. The property is fully equipped to accommodate guests with disabilities, offering accessible rooms, ramps, and elevators, as well as specialized assistance to ensure that everyone can enjoy the magic of the resort. The staff is trained to provide support for guests with visual, hearing, or mobility impairments, ensuring an inclusive environment where all visitors feel welcome.
In addition to these core services, Toy Story Hotel frequently hosts seasonal events and character meet-and-greets, allowing guests to interact with their favorite Toy Story characters right at the hotel. From holiday-themed celebrations to surprise appearances by Woody and Buzz, these unique experiences add an extra layer of enchantment to the stay. The hotel also offers complimentary Wi-Fi throughout the property, ensuring that guests can stay connected, share their magical moments on social media, or plan their park itinerary with ease.
At Toy Story Hotel – 玩具總動員酒店, every detail is crafted to immerse guests in the playful spirit of the Toy Story franchise while providing top-tier hospitality. Whether you’re a family embarking on a once-in-a-lifetime Disney adventure or a solo traveler seeking a unique and nostalgic escape, the hotel’s extensive services ensure that your stay is filled with comfort, convenience, and endless fun. From the moment you check in to the time you bid farewell to Andy’s toy box, the Toy Story Hotel promises an unforgettable experience that captures the heart of Disney magic.
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