Preguntas frecuentes

Where is Toy Story Hotel located, and how close is it to Shanghai Disneyland?
Toy Story Hotel is located at 360 Shendi W Rd, Pudong, Shanghai, China, 200122, within the Shanghai Disneyland Resort. It is just a short distance from the theme park, with complimentary shuttle buses available for easy access, taking only a few minutes to reach the park entrance.

What is the theme of Toy Story Hotel, and who is it best suited for?
The hotel is themed around Pixar’s Toy Story franchise, featuring characters like Woody, Buzz Lightyear, and Jessie. It is especially ideal for families with children, Disney fans, and anyone seeking a playful, immersive experience.

What types of rooms are available at Toy Story Hotel?
The hotel offers a variety of themed rooms, including standard rooms, courtyard view rooms, and accessible rooms. Rooms are inspired by Toy Story settings like Andy’s backyard, with playful decor and Disney touches.

Does Toy Story Hotel offer early park entry to Shanghai Disneyland?
Yes, guests of Toy Story Hotel often receive early park entry privileges on select days, allowing access to Shanghai Disneyland before it opens to the general public, subject to availability and specific terms.

What dining options are available at Toy Story Hotel?
The hotel features the Sunnyside Cafe, a buffet restaurant offering international and Chinese cuisine, and the Toy Box Cafe for quick grab-and-go snacks and beverages. In-room dining is also available.

Are there kid-friendly amenities or activities at Toy Story Hotel?
Yes, the hotel offers a supervised indoor Play Room for children, outdoor play areas like Rex’s Racers, stroller rentals, cribs, and babysitting services upon request, making it very family-friendly.

Does Toy Story Hotel provide shuttle services to Shanghai Disneyland?
Yes, complimentary shuttle buses run frequently between the hotel and Shanghai Disneyland, ensuring convenient and hassle-free transportation for guests.

Is there parking available at Toy Story Hotel?
Yes, the hotel provides on-site parking for guests. However, due to its proximity to the park and shuttle services, many guests opt not to drive.

Are there character meet-and-greets at Toy Story Hotel?
Yes, guests may have the opportunity to meet Toy Story characters like Woody and Buzz Lightyear during their stay, often at the Sunnyside Cafe or during special events, though schedules vary.

Does Toy Story Hotel offer Wi-Fi access?
Yes, complimentary Wi-Fi is available throughout the hotel, allowing guests to stay connected, share photos, or plan their park itinerary with ease.

Can I purchase Shanghai Disneyland tickets at Toy Story Hotel?
Yes, guests can purchase park tickets directly at the hotel through the concierge desk or ticket services, often with the added benefit of package deals or FastPass options.

Is Toy Story Hotel accessible for guests with disabilities?
Yes, the hotel is equipped with accessible rooms, ramps, elevators, and trained staff to assist guests with mobility, visual, or hearing impairments, ensuring an inclusive experience.

What is the check-in and check-out time at Toy Story Hotel?
Standard check-in time is typically 3:00 PM, and check-out is at 11:00 AM. However, early check-in or late check-out may be available upon request, subject to availability.

Does Toy Story Hotel have a gift shop for Disney merchandise?
Yes, the Lotso Shop within the hotel offers a wide range of Toy Story-themed merchandise, including toys, apparel, and exclusive collectibles, with delivery to rooms available.

Are there fitness or recreational facilities at Toy Story Hotel?
Yes, the hotel features a fitness center with modern equipment for guests to maintain their workout routines, as well as outdoor play areas and a serene courtyard for relaxation.